All of our items are produced at our facilities located in Sarasota, Florida. Please allow 10 business days to produce your order. Once your order is produced shipping is a 3-5 business day average.

Shipping is just $6.95 for any order. We also offer FREE shipping on all orders of $50 or more.

If you need your order fast, rush production is your best option. Rush orders can be produced within 1-2 business days. Shipping on rush orders can arrive 1-3 business days depending on your exact needs. We offer Priority Mail (2-3 day) for $7.95 and Overnight (1 day) for $17.95. All RUSH orders will be charged $7.50 for rush production. To place a **RUSH ORDER** please call 941.923.1223

If you have any questions or comments, please contact us: Phone: 941.923.1223 Monday - Friday 8:30 - 5:00 EST Email: info@customdiva.com Mail: 4437 S. Tamimai Trail Sarasota, Fl 34231

We accept Visa, Mastercard, Discover and American Express. Credit cards and debit cards are accepted. Payments can also be made by money order, please follow these 3 easy steps: (1) Select and design your customized items online. (2) Print out your order including your design. (3) Mail your design with your money order to: CustomDiva.com 4437 S. Tamiami Trail Sarasota, FL 34231. Please don't forget to add $6.95 for standard shipping. C.O.D. ‘s are not accepted.

Please be sure to double check your order before placing it. All orders are made to the exact spec’s selected and placed in your shopping cart. If you have to make a change, you must notify us within 24 hours by e-mail or phone. After 24 hours we can not guarantee your order can be changed.

Order cancellations must be done within 24 hours after placing an order. There will be a 25% restocking fee based on your order total (shipping is excluded).

All CustomDiva.com orders are made to order. As such, we will not accept a return unless the item ordered is defective or the wrong item is received. We will not accept returns based on size or color discrepancies. All orders are thoroughly examined by a minimum of two members of our production team to ensure that item sizes and quantities are accurate. All items are also examined for defects prior to shipping. We will not accept a returned order that has been washed or worn. If you have a problem with your order, please contact a customer service representative at info@customdiva.com or call 941.923.1223 within 48 hours of receiving your order. Please do not send items back to us without getting a return authorization number. Items will not be accepted for return if a return authorization is not issued.